Last updated: May 25th, 2018
Collection of Information
The Company collects two types of information from the Website: personally identifiable and non-personally identifiable information.
Personally identifiable information
Personally identifiable information (hereinafter referred to as “personal information”) is information that can identify the User. It includes a name, email address, phone number, and any other information the User provides. It also includes files uploaded by the User to the Website or sent to the support team of the Company. If the User orders one of the Company’s products, the Company collects payment and contact information. Any personal information is obtained only when the User voluntarily provides it.
Non-personally identifiable nformation
Non-personally identifiable Information (hereinafter referred to as “non-personal information”) is information that cannot identify the User, for example, browser type, time and date of the site session. The Company may automatically collect certain non-personal information from the Website.
Use of Collected Information
The Company may use the collected information, among other things, for the following purposes:
- to provide the User with access to the Website, as well as support and information about services and products of the Company;
- send marketing materials by email;
- to monitor and improve the quality of the provided services and products;
- to contact the User;
- to track the Website usage statistics.
In order to provide, improve, and promote the Company’s products and services the Company may share information with the third parties including its service providers and advertising partners. The Company may also disclose or transfer any User’s information to third parties if it is legally required.
Personal Information Management
The User's personal information can be edited or deleted from the server of the Company if required. For this purpose the User should send a request at firstname.lastname@example.org.
What are cookies?
Cookies are small text files that are downloaded to a device in order to remember basic information about the User. They have many different purposes, but mainly, cookies help understand how the Website is being used, store preferences and settings, provide interest-based advertising and generally improve the User browsing experience.
What cookies does the Company use and how does the Company use them?
Strictly Necessary Cookies
These cookies are necessary for the Website to work properly. They do not store any personal information. If the User disables these cookies, it will not be possible to provide certain features and functionalities.
|PHPSESSID||First-party||Preservers the User session state across page requests.|
|First-party||Ensures the correct work of the forum.|
These cookies allow the Website to remember choices the User makes in order to improve the Website usability and performance. For example, they remember the selection of language, text size. They do not personally identify individual visitors.
|cultureKey||First-party||Remembers the select of language.|
|user_cookie_consent||First-party||Stores the User's consent to the usage of cookies.|
These cookies are used to monitor the User behavior on the Website. For example, they count visits and traffic sources, shows the most frequently visited pages. The collected information is used to improve the way how the Website works. Cookies are collected in aggregate and not tied to an individual.
|First-party||Used by Google Analytics to generate statistical data on how the User uses the Website.|
|First-party||Used by Jivosite to count visits, time spend on the Website and other parameters that are necessary for the live chat to work properly.|
|First-party||Used by Yandex Metrica to indicate the User status (new or returning), version of the browser used, device make and model, session duration, number of pages viewed, landing pages, and other non-personal information.|
The Company uses third-party cookies from the following providers: Google, Yandex, Jivosite, Youtube. The purpose of these cookies is to collect information about the User's browsing and/or deliver advertising that is relevant to his or her interests. The Company has neither access nor possibility to control the third-party cookies. Please consult the privacy policies on the respective provider’s websites for more information regarding their usage of the collected information.
How to control cookies?
Most web browsers accept cookies by default but provide controls that allow the User to disable or delete them. The exact procedure depends on the browser being used. Here are some specific examples for ease of reference, but please check the companies’ respective sites for the latest information:
Please note that disabling of cookies may impact on the functionality of the Website. More information about managing cookies can be found at third-party information sites, such as www.allaboutcookies.org.
To prevent the information being collected by Google Analytics, please download and install the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout. To opt out of the use of advertising/targeting cookies, please visit www.youronlinechoices.eu.
The Company also uses web beacons provided by Google and Yandex. They are electronic images placed in the Webpage code that help to track the activity of the User on the Website pages. Web beacons are used together with cookies to compile information about the usage of Website, improve its content and deliver relevant advertisings.
The Company treats the security of personal information of the User with the utmost seriousness and provides reasonable means of security to protect data from illegal access, alteration and disclosure. However, since none of the means of protecting is 100% effective the Company cannot ensure the absolute security of the personal information.
Minors Under the Age of 18
The Website does not address children under the age of 18 and does not knowingly collect personal data from children under the age of 18. Any personal information about a child under the age of 18 will be removed if the Company becomes aware of it.